Start with heat risk and obvious shutdowns
Protect people before diagnosing equipment.
During extreme heat, move vulnerable people to a reliably cooled place. If you smell burning, see damaged wiring, hear arcing, or a breaker repeatedly trips, turn the system off without opening equipment and call qualified service.
Confirm the thermostat is actually asking for cooling
Mode, set point, schedule, and fan settings can imitate a failure.
Set the mode to cooling, choose a target below the measured room temperature, and wait through any documented compressor delay. “Fan on” can circulate room-temperature air between cooling cycles, so use the manufacturer-recommended fan setting for the test.
Compare airflow at several open registers
A restricted return or filter changes the entire system.
Check the filter against the equipment instructions, keep returns and supply registers unobstructed, and compare airflow around the home. Do not operate without a required filter or reach inside a blower compartment.
Stop before refrigerant, panels, or mains voltage
Temperature split alone does not authorize invasive work.
Ice, oil residue, recurring breaker trips, a silent outdoor unit, or continued warm air after visible checks needs licensed HVAC diagnosis. Refrigerant handling and internal electrical testing are professional work.
QUESTIONS THIS ANSWERS
Questions this answers
- Why is my AC running but not cooling?
- What can I safely check before calling an HVAC technician?
Found something wrong? Report an error or read the corrections policy.
3 SOURCESEvidence ledger
Sources
- 01Purchasing Energy-Efficient Room Air Conditioners ↗
U.S. Department of Energy · accessed 31 Aug 2026
- 02Heating and Cooling Products ↗
ENERGY STAR · accessed 31 Aug 2026
- 03Home Safety Education ↗
U.S. Consumer Product Safety Commission · accessed 31 Aug 2026